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Ongoing updates of the e-polish platform

lise.ochej
2020-09-10
15:24
Ongoing updates of the e-polish platform
Hi,
When are the updates going to be finished?
Since the new version of the e-polish platform is being implemented, the website is very slow. It takes me probably about a minute to load each page (aka each exercise).

I stopped using e-polish at the beginning of the transition to the new platform because of this, hopping it would get better once all is finished. But it's been couple weeks now, so when can I hope to be able to use the platform again without those problems?

Thank you!
adavis
adavis
2020-09-11
09:08
Dear Lise,
we have moved to more efficient servers on Thursday so from yesterday everything should work faster. We have feedback that this is indeed the case. When did you experience the last problems? I have sent you an email to further investigate the problems you have with using the platform. I am sure we will solve them asap.

Best wishes,
Beata Subczak
admin
runnertrixch3
2020-09-11
16:02
I have also had problems logging into my daily classes with my teacher through the online platform. When I log in & then select my scheduled class platform for the day, I get a blank screen. My teacher & I had to use Skype to hold class on Thursday, 10/Sept/2020. It can be frustrating not having access to the lessons on the platform when we have to conduct class through Skype. Will this also be fixed soon?
kolds14
2020-09-13
17:59
I am not able to view my book online either.
adavis
adavis
2020-09-14
07:50
Dear Students,

we have contacted you via an email to ask some further questions in order to solve this problem asap.

Best wishes,
Beata Subczak
admin
pgodino
2020-09-14
19:18
Now the site is generally faster than before but when I load an exercise I already di it take very very long time (around 30 seconds) to load answers and of course it is slow also when I answer to new ones. i recently bought the additional exercises for the book I already have but in this way it is useless. I hope you can fix all the problems soon because I really like your platform *and the new book format).
pgodino
2020-09-15
12:26
I can add that now everythings is very fast. Don't know if less users are using the platform or problems are solved but if it stays as it is now it would be perfect! Thanks!
pitsaw
2020-09-15
13:39
I can't use the [Myonline Course] Level:A1, when I try to use this page, there are only flatform not contents. when can I use this?? is this problem only for me??
LUCAS_R
2020-09-15
14:29
Hi,
The keyboard option (which allows you to enter Polish letters) is no longer available in "list" view (it's still there in "book" view). Please can you add it back as it's difficult for me to do the exercises without it.
Many Thanks
adavis
adavis
2020-09-15
15:06
Dear Hyunsoo (pitsaw),

today we experienced temporary problems with loading the content. Does it work now? Remember that we recommend Chrome or Firefox instead of Safari.

Best wishes,
Beata Subczak
admin
adavis
adavis
2020-09-15
15:09
Dear Lucas,
we are sorry for the inconvenience, we will try to fix this mistake asap.

Best wishes,
Beata Subczak
admin
adavis
adavis
2020-09-15
15:11
Dear Paolo,
we are happy that your experience with e-polish.eu is now better. Good luck with learning Polish!

Pozdrawiam serdecznie,
Beata Subczak
admin
pgodino
2020-09-16
12:19
Thank you!

Don't know if this is the right place but there is a very little technical problem that is annoing me. On the book Krok po kroku 1 in lesson 14 Exercise C.1 (Z przewodnikiem po Krakowie) it is impossible to sign them as completed because there isn't the text field where write the answer. This implies the the system always starts with this lesson and not with the one I'm currently on. It is a very small bug but it'd be very nice to have it solved.
Thank you very much.
adavis
adavis
2020-09-16
12:25
Dear Paolo,
we are sorry, it is indeed annoying. We are working on some changes now. I have sent you an email exaplaining how to manually omitt thi bug.

Best wishes,
Beata Subczak
adavis
adavis
2020-09-18
12:48
Dear Lucas,
we have fixed the problem with the keyboard.
Best wishes,
Beata Subczak
technical support
mikeyp
2020-09-24
13:03
Hi Beata

Please can you send me the same information sent to pgodino on 2020-09-16
i also have lesson 14 open each time I open my course although I am on lesson 17

regards

Mike
adavis
adavis
2020-09-28
13:11
Dear Mike,
I have sent you the info.

Best wishes,
Beata Subczak
opinia o kursie języka polskiego Ben
Ben
Huston (USA)

Zdecydowałem się uczyć polskiego przy pomocy e-polish.eu nie bez wątpliwości. Teraz jednak – po dwóch miesiącach nauki – przyznaję była to dobra decyzja. Mając ograniczony czas na naukę program ten daje mi pełną elastyczność. Polecam wszystkim zainteresowanym językiem polskim!

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