Professional Communication Skills – ETI-Z
Executive Training Institute

COURSE SUMMARY:
Communication in a professional context requires a mix of language knowledge and communication skills. Language knowledge gives you the security that you are using the correct forms; communication skills in English give you the ability to build relationships and accomplish tasks. Taken together these two elements create competence in business and professional communication.

TARGET GROUPS:
This is for all professionals working internationally requiring good communication skills in English. The course is primarily skills-based, not a language learning/development skills course, and the minimum entry level of each participant is a B1 (CEF) or Intermediate level in English. Participants will be encouraged to critically assess their performance as communicators, and will be given training for effective communication.

PREPARATION:
After registration, partcipants on this course programme will receive:
- A pre-course questionnaire which will enable trainers to learn about the participants' teaching backgrounds
- Information about the Europass Mobility Certificate
- Information about Malta to prepare teachers for their cultural experience

OBJECTIVES:
- To enhance both the language needed for participants to operate, teach or speak in an international working environment.
- The course is primarily skills‐based, not a language learning/development skills course,
- To provide training and practice for effective communication and performance.
- To exchange professional knowledge in a multi‐cultural context
- To enable participants to a better understanding of English in use and to expand and build on previous knowledge
- To further develop participants’ fluency through discussion and role play
- To develop vocabulary in English
- To experience the cultural heritage of Malta with its bilingual linguistic environment

METHODOLOGY:
- The training course will include both input and ample opportunity for practice and feedback.
- An interactive communicative approach is applied, which will provide participants with experiential learning of skills and training.
- Effective communication skills will be explored, analysed and discussed, developing the participants’ use of their own communication skills in English.
- Sessions will take the form of brainstorming, analysis, problem-solving, and role play, both in pair work and group work, further enabling the participants’ use of English.
- Exchange of participants’ professional knowledge will be encouraged through discussion.
- The course employs a highly interactive and practical approach. Input sessions involve multimedia.

FOLLOW UP:
- The course will end with an evaluation session, where participants will be asked to reflect upon the value of the knowledge gained on the course and its usefulness to them.
- A full course report will be prepared for all participants by the trainer and will include all modules covered.

SAMPLE TIMETABLE:
1) Monday
- Introductions. Needs Analysis and Setting Objectives
- Giving Effective Presentations 1: Content/Structure/Delivery/Language
- Socialising Skills and Roleplay
2) Tuesday
- Being Effective in Meetings: Purpose/Preparation/Process/People and Diversity Factors and Chairing Meetings
- Meetings Role play. Feedback on Communication and Language
- Intercultural Skills: What is Culture? What is Intercultural Competence?
3) Wednesday
- Giving Effective Presentations 2: Language
- Topic-Based Discussion
- Effective Writing Skills: Communicating by Email
4) Thursday
- Presentations Practice and Feedback
- More Presentations Practice OR Effective Telephoning
- Language Clinic and Tips for Language Learning
5) Friday
- Negotiating Skills: Approaches/Features/Negotiation Practices
- Negotiation Role play and Feedback
- Topic-based Discussion and Course Evaluation and Wrap-up

PROGRAMME FEES INCLUDES:
- Tuition /Training (1 week) over 5 training days
- Social Programme including Half Day Guided Tours (to Malta’s Capital City Valletta / to the old Medieval City of Mdina)
- Airport Transfers : Shuttle Airport Transfers Arrival + Departure; from/to Malta Airport to /from Accommodation (when booked through our school only!)
- Mobility Euro Pass Certificate
- End-of-Course Certificate

OTHER INFORMATION:
- The School will be closed on public holidays. The schedule for the week including a public holiday will be adjusted to make up the lost training hours on the public holiday on that particular week.
- A social programme including weekly cultural guided tours will be confirmed every Monday. Participation on any activities is optional.
- Classes normally runs from 9:00-14:30 with two brakes. Number of lessons: 22,5 hours (1 lesson=60 min) + 2.5 hours of E learning self- study (5 homework on-line links; lessons about Malta, to cover the cultural aspects) + cultural tours. Therefore thw certificate lists 25 hours/week. If someone misses any lessons, eg 1.5h, it will show ‘ 23.5 hours out of 25 hours.

Przykładowe zajęcia dodatkowe:

diving *, golf *, mountain hiking

boat cruises *, city tour/walk, conversation practice, country walk/trekking, cultural activities, guided city tours, international evenings, orientation tour, pub and restaurant evenings, sightseeng

Valetta *, Megalithic temples *, Hypogeum Temple *, Mdina *, The Three Cities *, Blue Grotto *, Marsaxlokk *, Gozo *

* zajęcia dodatkowo płatne

Akredytacje

IALC (International Association of Language Centres)Quality  English

Uczestnicy kursu

opinia o kursie języka polskiego Ben
Ben
Huston (USA)

Zdecydowałem się uczyć polskiego przy pomocy e-polish.eu nie bez wątpliwości. Teraz jednak – po dwóch miesiącach nauki – przyznaję była to dobra decyzja. Mając ograniczony czas na naukę program ten daje mi pełną elastyczność. Polecam wszystkim zainteresowanym językiem polskim!

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Do you have any questions? Fill in the form or call: +48 12 352-12-09.