Pytania i odpowiedzi dla studentów

How to register

Watch a video with the instructions on how to register

I didn't get the activation link

Check your e-mail inbox in case our e-mail was sent to Spam. If not, please contact us at help@e-polish.eu, we will send you the activation link again.

I forgot my password

Click the blue button "I forgot my password" visible on the main page and follow the instructions in order to set a new password for your account.

How to activate demo version

You can activate a demo version of our three online courses '' POLSKI krok po kroku '' on your account in the folder Other courses by clicking on '' demo version ''

Technical requirements for users of the e-polsh.eu platform

  • broadband internet access (1Mbps or more)
  • browser: Chrome 55 or higher, Mozilla Firefox 50 or higher, Opera 44 or higher
  • laptop or desktop computer rather than tablet or mobile phone

Where the codes from the books are located

Access codes can be found in all publications as follows:
POLSKI krok po kroku 1
POLSKI krok po kroku 2
POLSKI krok po kroku - junior 1
Zeszyt ćwiczeń 1
Zeszyt ćwiczeń 2
Zeszyt ćwiczeń - junior 1
In the latest editions of the above books - the code is printed on a sticker located on the front cover inside the book. In previous editions - the codes are on a piece of paper in a pocket with a CD. Gry i zabawy 1
Gry i zabawy - junior 1
The code is printed on the A4 sheet attached to the briefcase.
Gry i zabawy 2
The sticker code is located on the inside of the paper folder.
Podręcznik nauczyciela 1
The code is on a piece of paper in a pocket with a CD.
Podręcznik nauczyciela - junior 1
Podręcznik nauczyciela 2
The sticker code is located on the front cover inside the book.
Tablice gramatyczne
The sticker code is located on the inside of the paper folder.
POLSKI w obrazkach 1
The code is printed on the inside on the cover.
CZYTAJ krok po kroku 1
CZYTAJ krok po kroku 2
CZYTAJ krok po kroku 3
The code is printed on pages 4 and 7.
FONETYKA - polski w praktyce
The code is under the sticker on the back cover inside the book.

How to activate the code from the series of books ,,POLSKI krok po kroku’'

After logging into your account on the platform, click on the padlock in the upper right corner. A window will appear in which you should enter the code from the book and click ‘'Enter'’. Access to the materials on the platform should be unlocked immediately.

Where can I find recordings for the series of books ,,POLSKI krok po kroku’’, ,,CZYTAJ’’ and ,,Fonetyka’’

First, activate the code from the book on your account. Recordings will be available in the download recordings folder.

Where to check what access to materials I have

All information about the currently available access to the materials on the e-polish.eu platform can be found on your account in the Subscription folder.

Where can I find the answer key for exercises

The correct answers are displayed after clicking on the "show" button at the end of each exercise. How to get access to the e-coursebook
You can get the access to the e-coursebook in two ways:
a) by buying a paper book ''POLSKI krok po kroku'' -> you get a paper book + e-coursebook on the platform. You can order our books in our Bookstore or in the e-Shop folder on your account
b) by buying the online access to e-courseboook -> you get the e-coursebook on the platform. You can order e-coursebooks here or in the e-Shop folder on your account

How to get access to the online course

You can order the online course in the e-Shop folder on your account

I cannot access my online materials on the platform

If you have used the demo version and have not purchased the e-coursebook / online course (or it is over its expiration date) you no longer have access to the materials. Make sure that the account you have logged into is the one on which you have active access to the materials. It happens that students have several accounts registered. If you are logged in on the correct account, please check the technical requirements for using the e-polish.eu platform described above.

How does the Virtual Classroom look like

Online classes take place via our e-polish.eu platform in the Virtual Classroom. The student and the teacher see a common screen (board) where the teacher displays interactive elements of the lesson (exercises, pages from textbooks, recordings, films, pictures, interactive games). They also can communicate through audio-video connection and chat. Please watch a video about the Virtual Classroom

Technical requirements for online classes

  • broadband internet access (1Mbps or more)
  • browser: Chrome 55 or higher, Mozilla Firefox 50 or higher, Opera 44 or higher
  • laptop or desktop computer rather than tablet or mobile phone
  • earphones and microphone (the teacher may mute students who don’t use earphones due to the background noise)
  • please remember to close all applications like Skype or other that may block your camera and microphone access
  • you can verify your equipment in terms of technical requirements. Please go to "Classes" tab and click the icon "audio-video" in the upper right corner. You will see the connection tester in which you will be able to verify your audio-video connection needed for the Virtual Classroom.

How to order individual online lessons with a teacher

You can order individual online classes online with teachers registered on our platform or in the e-Shop on your account. After selecting the teacher, click the "order" button under the teacher's photo. Immediately after that, the chart window with your order will appear. The further purchase process will be carried out by the system. You can pay by bank transfer, Paypal or credit card (depending on the teacher's preferences). When the teacher receives your payment, you will get the confirmation and the online classes package will be added on the platform. Then it will be possible to arrange the classes. You can also order individual online classes online with a teacher from our school SJO Glossa. In this case, please contact us at info@glossa.pl. Our consultants will ask you additional questions in order to organize online classes for you. Knowing your expectations will help us find you the most suitable and available teacher.

How many lessons I have left from the package

You can find Information about the package and the number of lessons on your account in the Subscription folder which is located in the personal menu in the right top corner of the home page.

How to contact my teacher

You can use the contact form in your account in the Info folder. Click on the envelope next to the teacher's name to send them a message.

How to arrange a lesson on the platform

Please note that both a student and a teacher can arrange a class on the e-polish.eu platform.

  • If the teacher arranges an online class on the platform, you will be informed about this with an email
  • You can arrange the online class on your own in the system but only if the teacher marked on his/her schedule the green fields (the dates when he/she is available to teach). All class dates correspond to your time zone. If you want to arrange an online class, go to the folder Arrange a class and choose the date/hour (the green field) and click on “arrange a class”. You can find the information about the arranged lesson in the folder Current

How to cancel an online lesson on the platform

Please note that both a student and a teacher can cancel a class on the e-polish.eu platform.

  • If the teacher cancels the online class on the platform, you will be informed about this via an email. The cancelled lesson will be rescheduled for a different date.
  • If you want to cancel the online class in the system on your own, go to the folder Current , choose the exact lesson you want to cancel and click ‘’Minus’’ on the right. A new window will open where you can send your teacher the information about cancelling. Please note that if you are going to be charged for the canceled lesson, a window will pop up informing you about it. You can check your teacher's scheduling rules in the Info folder.

Polish lessons wg Elisabeth
Elisabeth
London (Wielka Brytania)

Gratuluję – świetnie zrealizowanego portalu! Bardzo podoba mi się sposób wprowadzania materiału i to wyłącznie przy użyciu języka polskiego. Na początku myślałam, że bez użycia angielskiego niczego się nie nauczę, ale to faktycznie działa! Oczywiście korzystam z komentarzy gramatycznych po angielsku, ale to raczej dla upewnienia się, czy wszystko dobrze rozumiem. Dialogów, nagrań oraz ćwiczeń opcjonalnych jest tak dużo, iż nie sposób czegoś nie zrozumieć.

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Pracujemy zdalnie

W związku z pandemią COVID-19 biuro i szkoła GLOSSA aż do odwołania będzie pracować wyłącznie w trybie zdalnym. Wszystkie kursy polskiego będą prowadzone online za pośrednictwem platformy e-polish.eu.

Kontakt z doradcami będzie możliwy wyłącznie drogą elektroniczną (e-mail) lub telefonicznie (księgarnia 500 75 24 47 lub 503 453 200, kursy polskiego 690 599 520, e-polish.eu 505 356 332 lub 506 058 480)  od poniedziałku do piątku w godzinach od 8:30 do 16:30.

Przepraszamy za utrudnienia i dziękujemy za wyrozumiałość.